Executive Summary
Setting the Scene
The Case for ICT-services
Services
ICT Terminology
Structure of the Guide
Phases
Partnership & buy-in
Data security & regulation
Technical set-up
Take-up & use
Outcomes
Stakeholders
Municipality / Council
IT & Measurement Provider
Staff
Social Housing Provider
Tenant
Problems
Technical
Organisational
Economical
Technical Documentation
Services
Use Cases
Architecture
Legal Documentation
Data Protection
Smart-Metering
References
Projects
Pilot Sites
Public Portals
Contact / Imprint
Contact
Copyright Notice
Imprint
Annex
Abbreviations
Glossary
Changelog
Privacy Statement
SMARTSPACES Guide for Replication
Content
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Stakeholders
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Social Housing Provider
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Lessons learnt
Index
Lessons learnt
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Lessons learnt
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Lessons learnt
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Lessons learnt
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Lessons learnt
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